23 February 2018

RECALL ALERT: Instant Pot

The oval model of the Gem 65 8-in-1 Multicooker has been alleged to overheat, melting the bottom of the appliance.

Due to alleged overheating, Instant Pot is cautioning users of its Gem 65 8-in-1 Multicooker oval model to stop using affected models with the following batch codes: 1728, 1730, 1731, 1734, and 1746. Customers have reported the underside of the Instant Pot getting way too hot and melting. 
What to Do:
  • Look for 4-digit batch code on the silver label on the bottom of the pot.
  • If you own one of the affected batch codes, stop using it immediatly.
  • Contact Instant Pot’s customer service department by emailing support@instantpot.com or by calling 1-800-828-7280. (According to Consumer Reports, callers may receive a faster response than those emailing.)
  • At this time affected customers are being offered a replacement Gem 65 8-in-1 Multicooker.